How Does Walmart Curbside Pickup Work? (+ Cost & Returns)

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How does Walmart curbside pickup work? If you’re one of the customers fascinated by this extra convenient shopping and delivery method, you would want to know more about this question. Who wouldn’t want to benefit from a service where your shopping gets delivered exactly when you want it to and saves you time and effort? Therefore, before you try out Walmart’s curbside pickup, it helps to know how it works.

To use this service, pick up your order on Walmart.com or the Walmart app and select the curbside pickup option. You then reserve a pickup time slot and await a confirmation email or notification. Afterwards, drive to the Walmart store and park in a designated pickup spot. You then notify Walmart stores to get your order delivered.

Our detailed guide gives further insights into everything you should know about Walmart curbside pickup for nearly every order, including how the service works, the benefits of Walmart curbside pickup, the pickup hours, how to cancel your pickup orders, and many more. Stay tuned.

How Does Walmart Curbside Pickup Work?

How Does Walmart Curbside Pickup Work?
  • Start Your Pickup Order on Walmart.com or the Walmart app.
Sign into your Walmart account and place your pickup order on the Walmart app or Walmart.com. If you don’t have an account, you can create one; it’s free to do so. You only need to provide your name and email address. Once on the app, you get to navigate through to shop for either groceries or non-groceries.

Note: The shopping experience differs when placing pickup orders on the website (Walmart.com) and the app.

  • Choose the Curbside Pickup Option.
Search and click on your nearby store location to find a list of Walmart stores near you. Those offering curbside pickup have the label’ pickup.’ Ensure that you select the curbside pickup option.
  • Reserve a Pickup Time Slot.

To reserve a pickup time slot for your order, click on the button ‘see times’, which allows you to reserve the pickup date and time. You’ll see options for collecting your items based on timing and availability. This can be as early as four hours from the time of the reservation.

Note: You have an hour before the reservation time expires.

  • Place Your Order and Review the Cart.

Click the cart icon on your screen’s top right to review your orders. Do this once all your selected items are included in the cart. Click on ‘continue to checkout’ and add your payment details, then hit on the button ‘place order.’

Note: To switch delivery or change your pickup location from what you had chosen before shopping, do it before you review the order and enter your payment details.

  • Wait for a Confirmation Email or Notification

Check for a Walmart email confirmation that your order is ready for pickup. You can collect it anytime within the selected time slot or soon after.

  • Drive to the Walmart Store and Park in a Designated Pickup Spot.

Once at the store, park in the designated pickup spot.

  • Notify Walmart.

After parking, notify Walmart by calling their numbers to inform a store associate of your arrival. To make the experience faster, you can also check into the app before arriving at the pickup spot and alert Walmart that you’re on your way.

  • Receive Your Order.
Regardless of whether you alert the store associates of your arrival via a call or app check-in, a sales associate will reply immediately and carry the order item out to your car.

How much is Walmart Curbside Pickup?

Walmart does not have a markup price on its curbside pickups. Therefore, you get the same prices for both in-store and online payments. Walmart curbside pickup offers free service for orders that cost a minimum of $35.

For orders below $35, you pay a service fee of $6.99. You can check the store’s coupon to save on costs, which may help you save some extra coins.

There are also today’s pickup items in Walmart’s section that don’t need shipping and are free for pickup, despite their total price. But you must be prepared to pick up the items on the same day. You cannot have it scheduled for another time.

What Are the Benefits of Curbside Pickup?

What Are the Benefits of Curbside Pickup?
  • Convenient- Curbside Pickup allows consumers to order goods via the app or Walmart website and then pick them up at a scheduled curb time in the allotted parking spot within the local store.
  • Increased Flexibility- If you don’t pick up the ordered item yourself, you can delegate it to another person to pick it up.
  • Saves time- You can place your orders online and save the time you would spend in stores. You then collect the order by selecting your best time slot.
  • You don’t have to worry about price changes- If the item’s cost changes between your order and pickup time, you shouldn’t fret; Walmart will still consider the initial lower price.
  • Improved customer experience- Curbside pickup offers an efficient way for shoppers to get their orders. There’s no need to wait for delivery. Instead, customers benefit from the timely pickup windows after booking curbside.

Does Walmart Do Curbside Returns?

Walmart is making shopping even easier by launching curbside returns! As of October 2022, customers in select locations can quickly return items from their vehicles. And Walmart+ members get a special perk: they have their returns picked up right at their doorstep.

FAQs

What are Walmart’s curbside pickup hours?

Walmart’s curbside pickup service in most stores is available daily from 7 am- 10 pm. However, orders you place after 4 pm will be available starting the morning of the following day. But you’ll find most stores operating between 8 am- 8 pm. Besides, vulnerable people can get 7 am slots. Typically, orders get delivered within four hours, and the pickup time varies based on your store location.

What items are eligible for curbside pickup at Walmart?

A few years ago, when Walmart initiated its curbside pickup service, it was meant for groceries only. However, due to the COVID pandemic, the store expanded its services to non-grocery items such as clothing, electronics, furniture, toys, beauty products, home improvement items, and other household essentials.

To make it easier, you can find the items eligible for curbside pickup by choosing the ‘Pickup’ filter and viewing the results. This will reveal the items that are presently available and eligible at your local or selected store. Ensure there’s a blue label with ‘pickup’ written beneath the product.

How do I cancel my Walmart curbside pickup order?

You can cancel your pickup order at Walmart if the alternative is available in your ‘purchase history.’ Basically, you cancel the order item when it is still in the processing stage. To have the order canceled, locate the specific item and click on ‘request cancellation’ at the bottom of the page.

Once the item is successfully canceled, you will receive an email notifying you of the same. Apart from canceling, you can also edit or reschedule the pickup order on the condition that its status is still ‘pending.’ Afterwards, you cannot make any other changes.

Is there a minimum order amount for Walmart curbside pickup?

Yes, there’s a minimum order of $35 that helps you get rid of unnecessary fees. With orders below $35, you get charged a fee of $6.99.

Where do you pick up online orders at Walmart?

You can browse for items online, and on the top left menu, select ‘pickup and delivery’ to reveal the items available for curbside pickups. You have the liberty to integrate both grocery and non-grocery items into the same order. Once you place your order, you can select ‘pickup’ as your delivery choice and choose an hourly slot. Keep checking your order items online or via the app. If there are no changes to make, visit the designated store at your assigned time to collect the ordered item.

Conclusion

Walmart’s curbside pickup is a highly reliable and efficient order item alternative for shoppers. It offers several benefits, such as convenience, increased flexibility, an improved customer experience, and savings on time. Such convenient services increase customer loyalty and encourage repeat purchases.

Customers can order items via the Walmart app or website after setting up a profile and registering recommended details such as their name, email address, and payment details. As a result, you can order the item you need from any product category at Walmart.com or the app and then pick it up curbside. And you can get your order on the same day, almost hassle-free.

Since Walmart functions through designated time delivery, you must arrive at your local store’s assigned spot within the agreed time and have your car’s back door open for your items to be placed inside.

Eric Baker

For over ten years, Eric has served as a manager, advisor, and marketer in the retail and consumer service sector. Moreover, he is the head writer and managing editor at thestoregeeks.com. Eric is a father of two and an avid shopping geek.

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