The CVS store has been providing medical help to patients by allowing them to get their prescription drugs online or in-store. Apart from prescription drugs, the store also offers a wide range of general merchandise, including cosmetics, beauty products, and over-the-counter drugs. The company has been checking out customers using the cashiers, but things have changed. So, does CVS have self-checkout?
CVS has self-checkout, and now customers have the option and pleasure of checking themselves out. The good thing is that no layoffs have been experienced as the store hired the register cashiers for other positions.
This write-up will take you through the self-checkout process at CVS, the coupon policy, and the issue of shoplifting.
Contents
Does CVS Have Self-Checkout?
Over the past few weeks, customers at CVS might have noticed a change in how the store checks them out. Customers are given the option to checkout independently, so there is no dedicated cashier always behind the register to check them out.
The good news is that there are no layoffs, as the checkout employees have been offered other duties. Since the approach is new and most customers might not be familiar with it, the store provides customers with a full-service checkout experience by positioning the employees in front of the traditional register.
These employees help answer customer questions and complete checkout for others using assisted checkout.
How Do You Use CVS Self-Checkout?
Here is the process for using the self-checkout service at CVS:
- The first thing you have to do is bring your items to the self-checkout area.
- Confirm if you came with your bags; if yes, the self-checkout machine will ask you to include your bags in the bagging platform before scanning the items. In this case, the machine automatically adjusts weight based on the weight of the bag.
- Press the start button at the self-checkout machine and start scanning the items; do not put the phone number on the machine.
- Click finish and pay, and then click the return button.
- If you are using coupons, scan the coupons, wait for them to get through, and scan the products you want to pay for using them.
- Click finish and pay again.
CVS Coupon Policy
One of the payment methods used at the CVS self-checkout is the use of coupons. The CVS policy allows customers to use any CVS-issued coupons, third-party coupons, or manufacturer’s coupons.
However, these coupons must be eligible and be presented during the self-checkout.
Shoplifting at CVS
Since the introduction of the self-checkout service, the store has experienced an increased number of shoplifting cases, with some customers not scanning some of the items they take. The high-priced products sold at the store attract various shoplifters.
Nevertheless, the CVS company has taken various measures to ensure no financial loss from shoplifting.
These measures include:
- Installing CCTV monitoring
- Locked cabinets
- Coordinators
- Uniformed security guards
FAQs
Does CVS self-checkout take cash?
At the CVS self-checkout, you can’t pay with cash. Instead, you can use MasterCard, American Express, Discover, and Visa cards issued in the US.
Does CVS self-checkout take coupons?
The CVS self-checkout allows customers to use coupons to pay for items. All you need to do is scan the coupon and then insert it in the box. The inserted coupon will apply to the transaction.
What happens if you don't scan an item at self-checkout?
Usually, if you don’t scan an item at self-checkout, the item is not added to the items you will be paying for and is considered theft. However, if you didn’t intentionally leave the item out, you can still go through the process again and pay for the item.
Does Walgreens use self-checkout?
Does Rite Aid have self-checkout?
Rite Aid employs self-checkout technology in the majority of its stores.
Conclusion
CVS has offered its customers the most fulfilling experience by using the self-checkout strategy. Customers do not have to struggle with the process as they have the help of employees positioned at the traditional register who welcome them and answer any questions they might have.
Most importantly, customers can use coupons to pay for the items they buy.
References:
For over ten years, Eric has served as a manager, advisor, and marketer in the retail and consumer service sector. Moreover, he is the head writer and managing editor at thestoregeeks.com. Eric is a father of two and an avid shopping geek.
